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Privacy Policy For Your rb77tv Account

Our Privacy Policy explains how rb77tv handles the details you provide when you open an account, verify your phone and enter the lobby in Indonesia.

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rb77tv Privacy Policy For Your rb77tv Account
CONTACT ROUTES

Privacy Help Beside Account Support

A clear contact path helps when a Privacy Policy question concerns a phone check, device record or wallet status.

Account request Ask about the personal data connected with your account through the support path beside login. We use your registered phone or email to locate the correct record, then explain the available Privacy Policy request route.
Wallet record If DANA, OVO, GoPay or QRIS activity appears incorrectly, send the payment reference and date rather than your wallet password. We compare the reference with our account record and reply with the status or next step.
Access concern When a phone verification or device sign-in raises a privacy concern, tell us which device path was used and when. We can review the account event while limiting the reply to details needed for your request.
DATA PRACTICES

How We Apply The Privacy Policy

We apply this Privacy Policy during the full account path, from phone verification through wallet status checks and support contact.

Account collection

We collect the details needed to create and maintain your account, including your phone verification result and login record. We do not ask for a wallet password when checking a DANA, OVO, GoPay or QRIS reference.

Cookie choices

Cookies and device signals can keep your session connected when you move from a mobile browser to a desktop browser. Your browser settings provide controls for these files, although changing them may affect account access or saved preferences.

Account security

Sign-in time, device details and phone verification help us identify unusual account activity. If an event does not match your use, contact support with the time and device path so we can check the relevant record.

Payment matching

For bank transfer, virtual account and local wallets, we use reference data to match a transaction with your account. BCA, BRI, Mandiri or BNI details are handled as payment context, not as permission to enter your banking account.

Retention periods

We keep records only for the period needed for account operation, security checks, dispute handling or applicable legal duties. The period can differ between a login event, support message and wallet reference, so we explain the category when you ask.

Change requests

You can ask us to correct inaccurate account data or explain whether a deletion request is available. Send the request through support from the contact linked to your account; we may verify ownership before making a change.

Privacy Policy Questions About rb77tv

These Privacy Policy answers address the account and payment questions we hear most often from Indonesian customers. They explain what may be collected, how to request access or correction, and why a verification step can be needed. If your situation is not covered, contact support with the account detail that helps us find the relevant record.

The Privacy Policy covers account details, phone verification, login and device records, cookies, support messages and payment references. It also explains how we use, retain and disclose those categories when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

No. We use the transaction reference, selected payment rail and status needed to match activity with your account. We do not need your DANA or QRIS password for that check. Do not send wallet passwords in a support message or attachment.

Use the support route beside account access and state that you are making a Privacy Policy data request. Include the registered phone or email and the categories you want to ask about. We may verify account ownership before describing or providing the available record.

Yes. Send a correction request through support from the contact connected with your account, identify the inaccurate field and provide the replacement detail. We check the request against the account record, then confirm whether the change can be applied under local requirements.

Device and cookie data can keep a mobile or desktop session working, remember selected settings and help identify unusual sign-in activity. Browser controls let you manage cookies. If you block them, some account or verification steps may not work as expected.

Retention varies by record type and reason. A payment reference may be kept for account matching, receipt checks, dispute handling or applicable legal duties. This can include DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. Ask support about a specific category.

The Privacy Policy is written for account activity connected with our Indonesia service, including customers in Jakarta and other supported areas. Access and eligibility depends on local law. If you need a location-specific answer, contact support and state your region without sending unnecessary personal data.

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